RE: [cobalt-users] Backing Up

["Andy Jacobs" <andy@xxxxxxxxxxxxxxx>]

> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Andy Clyde,
> oxfordmusic.net
> Sent: 17 July 2003 13:00
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: Re: [cobalt-users] Backing Up
>
>
>
>
> > Thanks for that Jeroen.  I will save this and start using it.
> I've got 2
> > Raqs.  I assume this is run as a script every night or something?  Could
> it
> > be altered so that after it has done all this it copies all the
> tar files
> > that have been created to another server?
> >
> > Of course, I was hoping for the backup fairy to be watching this list,
> waver
> > her magic wand and I would wake up this morning to find all the
> work done
> > for me.  The fact that I was up until 3am and then back in the office at
> > 7.30 would indicate that I don't have much faith in the backup fairy :o)
> >
>
> have you investigated RaQbackup.sh?
> http://www.neuhaus-internet.de/cobalt/raqbackup/
> we use this and although we've never had to test recreating a server from
> the backup i have good confidence i it.
>
> and i pity you, i've used Host Europe and i know their support is
> less than
> good to say the least!

Strange, I have found their support to be absolutely brilliant.  I always
get a voice at the end of the phone within 30 seconds of dialling and
they're always helpful and knowledgeable.  I've called them at 2 in the
morning and still got through to a real person.  I guess it depends on your
level of knowledge.  I know very little so it's easy for them to help me as
I don't meddle too much and usually have simple queries.  If you're more
advanced then you can handle the simple stuff yourself and it's only when it
all goes horribly wrong that you need support.

Thanks for the tip though.  I'll have a look at that.

Andy
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 14/07/2003