Re: Re: [cobalt-users] Questions about RAQPORT.com

["Tony C. Loosle" <tony-c@xxxxxxxxxxxxxxxxxxxxx>]

I have to add my .02 worth.

I had Alex from raqport try to do some work, which took him 3 minutes, charged me and said the problem was fixed.  It was not.  I called, left messages, sent email, no response.  I asked for a refund.  No response.  I finally had to threaten him and he finnaly magically called me back.  I did get him to refund the money.

Thanks to Leslie and Gerald for helping me out on the problem and getting the box going.

Tony


*********** REPLY SEPARATOR  ***********

On 5/22/2003 at 2:28 AM George Simpson wrote:

>Do Not deal with that company! The name changed from when I got screwed,
>but
>as soon as I read the address...same address! Same phone number!
>
>I received (some time ago) my Raq 2 that was "running when we pulled it
>from
>the cabinet" but funny thing...everything rattled when you tilted the
>thing.
>I opened the case only to discover it was a bunch of parts loose. No drive
>brackets, no fan, no drive ribbons, two different brands drives...not
>plugged in...
>
>I was told "oh, something may have came loose in shipping"!
>Ebay would not back me up, and he was no help. He was working with a guy in
>NJ. The guy in NJ sold it, but it was co-located at raqport. They had a
>good
>scam...no one knew anything. Made it sound like I did something!
>
>They told me to send it back to them and Sun MAY cover it under warrantee.
>They were good dealers for Sun...
>
>If I catch either of them...
>(read as violent tendency)
>
>-- 
>Thank You,
>George
>
>
>³He who asks is a fool for five minutes, but he who does not ask remains a
>fool forever.² -- Chinese Proverb
>
>> 
>> --__--__--
>> 
>> Message: 14
>> Date: Thu, 22 May 2003 00:59:12 +0200
>> From: Jarle Soiland <cobaltmail@xxxxxxxxxxx>
>> To: cobalt-users@xxxxxxxxxxxxxxx
>> Subject: Re: [cobalt-users] Questions about RAQPORT.com
>> Reply-To: cobalt-users@xxxxxxxxxxxxxxx
>> 
>> I will ask Visa to refund the money. Anyway Raqport still claims that
>they
>> have shipped the goods but cant give me any receipt for the shipment and
>not
>> tell me wich shipping company they have used.. This is what he sent me
>now at
>> the last mail:
>> 
>> *Track & Confirm 
>> * 
>> * 
>> *
>> *
>> *Shipment History
>> *
>> *
>> *
>> *You entered ER04 7000 343U S
>> *
>> *
>> *Your item arrived in NORWAY at 5:55 pm on May 21, 2003. Status is
>> *updated every evening. Please check again later.
>> *
>> *
>> *Here is what happened earlier:
>> *INTERNATIONAL DISPATCH, WASHINGTON DULLES AMC, May 19, 2003, 8:08 pm
>> *ACCEPTANCE, May 19, 2003, 5:56 pm, ARLINGTON, VA 22207
>> * 
>> * 
>> *
>> *
>> *Alex Bajan
>> *CEO
>> *www.RaQport.com
>> *1800 North Johnson Street
>> *Arlington Virginia 22207
>> *Tel: (703) 528-0114
>> *Fax: (703) 940-8300
>> *Toll Free: 1 800 695-6200
>
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