Re: [cobalt-users] Questions about RAQPORT.com

[Jarle Soiland <cobaltmail@xxxxxxxxxxx>]

I will ask Visa to refund the money. Anyway Raqport still claims that they 
have shipped the goods but cant give me any receipt for the shipment and not 
tell me wich shipping company they have used.. This is what he sent me now at 
the last mail:

*Track & Confirm 
* 
* 
*
*
*Shipment History
*
*
*
*You entered ER04 7000 343U S 
*
*
*Your item arrived in NORWAY at 5:55 pm on May 21, 2003. Status is
*updated every evening. Please check again later. 
*
*
*Here is what happened earlier: 
*INTERNATIONAL DISPATCH, WASHINGTON DULLES AMC, May 19, 2003, 8:08 pm 
*ACCEPTANCE, May 19, 2003, 5:56 pm, ARLINGTON, VA 22207  
* 
* 
*
*
*Alex Bajan
*CEO
*www.RaQport.com
*1800 North Johnson Street
*Arlington Virginia 22207
*Tel: (703) 528-0114
*Fax: (703) 940-8300
*Toll Free: 1 800 695-6200
*------------------
*ICQ#: 156712912



> > Not sure about the US but in the UK as long as you supply in 30 days of
> > taking payment you are within the merchant agreement terms.
> >
> > Phil
> >
> 
> Yes but it is customary to not charge the visa until you have stock and
> ship. Thank goodness you used Visa. I would do a chargeback with your visa
> and contact the vendor.




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