RE: [cobalt-users] Questions about RAQPORT.com

["Phil Beynon" <phil@xxxxxxxxxxxxxxxxxxxxxxxxx>]

> I was placing an order with them in the middle of April. A
> few days after I
> received the shipping information. I was waiting and waiting
> and nothing
> happend. I contacted UPS and asked if the goods was shipped
> but they had not
> received the goods only billing information. I then contacted
> Alex at Raqport
> and he should check it up. And there is a new story each
> time. I am now trying
> to get Visa to refund the money they have charged us.
>

I thought that companies were not allowed to process a charge with Visa
if goods are not available.
--
C2003 Dan Kriwitsky

Please reply to the list only. Off list replies are not read.


Not sure about the US but in the UK as long as you supply in 30 days of
taking payment you are within the merchant agreement terms.

Phil

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