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RE: [cobalt-users] POP before SMTP problems (RaQ4)



> My client on a windows XP machine uses outlook for mail for 2 
> users (jcb12 and ourclient) at ourclient.com, and has pop 
> before smtp set up in outlook. Pop before SMTP is set on our 
> RaQ4. Our client is getting relaying denied messages, but he 
> states it only happens when replying to mail and not when 
> starting with a new message in outlook. 
> 

I think you just answered the question. If Outlook POPs before SMTP when
sending new messages but not with replies, I'd say the problem is with
Outlook. It sounds like your POP b4 SMTP is working fine. My guess would
be the customer has Outlook's sending set to "Send immediately" when
they click "Send" on a new email. When that happens, I don't think
Outlook does a POP. It just does an SMTP attempt. If they change their
settings so if they change their settings under the "Mail Setup" tab and
uncheck "Send immediately when connected" I think the problem will go
away. Mail will sit in the Outbox until the next scheduled "Send &
Receive" happens at whatever interval they have that set for. Hopefully
not every 1 minute.
-- 
C2003 Dan Kriwitsky

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