Re: [cobalt-users] RaQ 550 Missing Users

["John D. Gorena" <Support@xxxxxxxxxxxxxxxxxxx>]

Benjamin Wakefield wrote:
> 
> Hello List!
> 
> Has anyone using a RaQ 550 added a user, only to find it not appear in
> the User List for the current site?
> 
> If I SSH to the server and finger the username it's there.
> 
> If I try to userdel the offending user it isn't removed.
> 
> I don't know much (anything) about PAM yet.
> 
> How did this happen? I think it was because the default value for
> "Maximum Allowed Disk Space" was greater than the maximum space for the
> site. I think.
> 
> Anyway, now I've got two unreal users floating around on the server.
> Does anyone know how to fix them or manually remove them?
> 
> Regards,
> Ben

I had that same problem.  I found the users listed in the Active monitor Usage area for users.  I do
believe that the maximum space issue was also the same.  

The problem was discovered when I tried to add a user and the GUI just came back to an empty entry
form with extra features.  I tried it several times with different names.  Looking at the User list
for that domain . . . the user I added was not their.  I looked at the Active monitor for user usage
and the names I added were on that list but nowhere to be found to delete.  They also had a disk
usage as unlimited.  When I cancelled that empty form mentioned above, I got a list of all users.  I
found the ones that I needed to delete there.  The others I deleted by making them administrators
and then deleting them from the administrator list.

I hope this helps someone who has this problem too.

John