[cobalt-users] raq550 "page can not be displayed" error

["Lee Blinco" <lee@xxxxxxxxxxxxxxxxxxxx>]

hi
One of our domains on a raq550, is an asp site where users can enter
predictions on a game. This is done via a five step process : -
1- shows this weeks game
2 - login.asp - logs the customers in
3 - users can enter their predictions via a form and then submit to the
following page
4 -  users are shown their submissions and then asked to confirm
5  users predictions are entered into database and user is shown reference
information.

A problem keeps occuring however.
Sometimes (perhaps 1 in ten, its hard to know exactly but 1 in 2 or 3 for
some people) when pressing the submit button between steps 2 to 5 ,the
standard ie "page can not be displayed - Cannot find server or DNS Error "
is returned. If the user then goes back and tries again it usually then
works ok. I stress that this is only an occassional problem (but too regular
to ignore) and it also only noticeable on these asp pages and not any other
of the asp pages throughout the site.
What could be causing this error ?
cheers
Lee Blinco
Multimedia Developer
AVR Productions
+44 (0)1462 819603