Re: [cobalt-users] very basic email setup

[James Dory <engineer@xxxxxxxxxxxxx>]

Thanks guys for the additional clarifications. More comments:  (sorry if 
this is a dupe but I haven't seen the other message in over an hour.. )

Jeff Lasman wrote:

> What do you mean?  Do you mean the domain is registered there?  Or that
> the DNS is hosted there?  Or that the entire site is hosted there?
>  
>
> > and I have the DNS there pointing to register.com's DNS
> > servers. I have mx records pointing to nomecity.org and
> > mail.nomecity.org.
> >   
>
>
> Sounds like you mean the DNS is hosted there.  Have you set up zone
> records, including MX records and A records, at register.com, to point
> to your RaQ?  Is mail.nomecity.org hosted on your RaQ?  Is 24.237.254.24
> on your RaQ?
>  

Sorry for the wrong use of terminology.  I just registered the domain 
name at register.com and am using their DNS servers to point the A and 
MX records back to us. (Actually both domain names, nomecity.org and 
nomealaska.org. Nomealaska.org being the second site I just set up.)  I 
have not set up a site called mail.nomealaska.org - I thought I could 
just use it as an alias for email hosts under site settings for 
nomealaska.org. But David has suggested I remove it from A and MX 
records and GUI and just use nomealaska.org for the incoming mail server 
for that site. I guess that would simplify. The IP number is on our 
external firewall port. So I have private IP numbers on the raqs.

> and here's what your RaQ returns:
>
> <snip>
> 220 SMTP service ready
> </snip>
>
> That's NOT a standard response.  If it's coming from your RaQ then your
> RaQ is responding in a non-standard way.
>  
Don't know what tool you used to check but I tried zonecheck and got 
similar response. Here's what maillog showed when I used zonecheck:

Jan 28 08:51:37 www sendmail[13843]: h0SHpWZ13843: ruleset=check_rcpt, 
arg1=<zonecheck@xxxxxxxxxxxxxxxxxx>, relay=mail.manet.nu 
[62.20.110.210], reject=550 5.7.1 <zonecheck@xxxxxxxxxxxxxxxxxx>... 
Relaying denied.  Please check your mail first or restart your mail 
session.
Jan 28 08:51:38 www sendmail[13843]: h0SHpWZ13843: lost input channel 
from mail.manet.nu [62.20.110.210] to MTA after rcpt
Jan 28 08:51:38 www sendmail[13843]: h0SHpWZ13843: 
from=<zonecheck@xxxxxxxx>, size=0, class=0, nrcpts=0, proto=SMTP, 
daemon=MTA, relay=mail.manet.nu [62.20.110.210]

However, I am able to send from one user account on nomealaska.org to 
another now. And I think receive mail form outside as well.

> Host:        www
> domain:      nomealaska.org
> email alias: nomealaska.org
> web alias:   nomealaska.org
>  

Got it. Haven't removed mail.nomealaska.org but will when I get a second.


> You shouldn't be making manual changes to virtusertable for something
> this simple; the RaQ gui should handle it properly.
>  

Don't know why when I add a user it only adds the email 
aliases/addresses with the www.nomealaska.org,. so if I don't edit the 
vtable, I get this error message returned to the sender:

"This Message was undeliverable due to the following reason:

Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.

  Recipient: <sarah_crowe@xxxxxxxxxxxxxxxxxx>
  Reason:    Requested action not taken: mailbox unavailable

Please reply to <postmaster@xxxxxxx>
if you feel this message to be in error."

Plus, I get those "reject:550 sarah_crowe@xxxxxxxxxxxxxxxxxx relaying 
denied" messages in the maillog.

I did just try restarting sendmail (using the GUI - unchecking email and 
saving, then rechecking it in Control Panel) but it didn't help.

>  
>
> > (I've got all these right now set up for testing on my
> > own pc using Mozilla.) Our GCI hosted email is the ci.nome.ak.us domain.
> > We are using pop.
> >   
>
>
> Are you saying that ci.nome.ak.us is your domain and that your ISP is
> hosting it for you, or only that you've got a mailbox at ci.nome.ak.us
> and that your ISP is hosting that?

Well, we had an ISP account with a local provider nome.net. They were 
just bought out by GCI so what I'm assuming is GCI took over the domain 
name nome.net by however you do that. They have set up email aliases for 
the domain ci.nome.ak.us which we use for our email addresses. I haven't 
yet found out where this domain is registered or who are the contacts. 
But just haven't had time to look into it. I would eventually like to 
get that domain as an email alias for our nomealaska.org domain email, 
so we can make a clean break from having a cable company host our email. 
(for instance, using webmail, we go to gci.net to check it.) By the way, 
when I send an email with a cc list  with ci.nome.ak.us email addresses 
- say to department heads - instead of the recipients seeing 
ci.nome.ak.us in their cc list, they see those addresses as nome.net. So 
when they hit reply-all, they get error messages of undeliverable to 
those addresses. So the aliases must be set up wrong at GCI for that 
domain. But that is another issue...

> Try following the suggestions I've given for what goes where.  I'd
> recommend deleting the domain, deleting the stuff you put into the
> sendmail relay boxes, and starting over, but you say you don't want to
> do that.
>
> Jeff
>  
I would delete and start over as a last resort - but I could do it. 
Would of course meaning coming in on a weekend. Drat.

Thanks for the help.

--
Jim Dory, Engineering
City of Nome
PO Box 281
102 Division St.
Nome, AK 99762
907.443.6604