RE: [cobalt-users] [RaQ4] can't send out mail

[BSmith@xxxxxxxxxxx]

-----Original Message-----
From: Lillith Lesanges
Subject: [cobalt-users] [RaQ4] can't send out mail


I've a RaQ4 with mail issues.  Folks can get mail all day long, but 
can't send, unless they log into webmail.

Yes, I know that's kind of sketchy info, but anybody got any clues on 
where to look?

Lillith K. Lesanges

_____________________________________


Lillith,

Some basic trouble shooting for email.

1) Verify your outgoing email server is accessible from the PC you 
are trying to send email from.  What I like to do is to TELNET to it
on port 25, to make sure that it is up.

telnet <ip_addr> 25

If it connects, just type "quit".  That will tell you that it is indeed
accessible from the PC.

If it isn't => 

Do you have a firewall running blocking port 25?
Do you have the proper routes and what not to get to your machine?
Do you have it enabled? (should be, you do web mail).


If it is accessible =>

Verify the config in your E-Mail client, make sure you are trying to send
to the correct IP address.


-----

Does it connect? Or just take a long time to connect?  If so, that is a 
reverse DNS problem.  What you need to do is to add reverse DNS for your
domain.  The quickest / easiest way is to add hosts to your hosts file.
Of course, that can get big.

What is the error message that your Email Server or Client is reporting?

------

Telnet/SSH into your Cobalt, and issue the following command:

tail -f /var/log/maillog

Watch the log file, it will generally tell you what is going on.

Happy Hunting!

~Brian