[cobalt-users] Re: Problems fwd: RaQ3 user to his msn.com acct

[Fred McKinnon <fmckinnon@xxxxxxxxx>]

Hi Andy and Everyone else -

Well, this is mostly likely a "for sure" issue now
with MSN/HOTMAIL ... After removing the forwarding for
my customer (from his POP3 account on our RaQ3 to his
MSN.COM email acct), and clearing the mail queue, I
went to bed hoping it was resolved.  But, there are
tons of "deferred - connection reset" messages that
are backed up in the mailq now ... ALL of them with
various users at msn.com.

I think this issue will affect many on the list - is
there any "Fix" to this, other than mass-mailing all
customers and not allowing them to fwd: to msn
anymore?

That sucks - although, it's msn's fault, I guess -
their new "anti-spam" upgrade rejects all mail
forwarded from our server, even though our IP and
domain is NOT on the blacklists.

Thanks in advance,
Fred F. McKinnon
HPP Christian Web Hosting Solutions
http://www.hppchristianhosting.com

(for the sakes of new readers and archives, entire
message and reply quoted below ...)
> 
> Hello,
> 
> We had a similar problem with Hotmail users - it
> could not be worse with
> their so called "recent anti-spam software
> upgrades", but no one has
> complained to us as yet...
> 
> If we had a forward to a user with a Hotmail
> account, mail would be
> delivered to the user's hotmail address, but would
> end up in their junk
> mail folder. They would then have to login, and
> manually set the options
> to say that these forwarded messages were "not junk
> mail". But I'd say
> that we will probably have the same problems now,
> considering the msn /
> hotmail anti-spam software upgrades.
> 
> Cheers,
> Andy.
> 
> 
> 
> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On
> Behalf Of Fred McKinnon
> Sent: Monday, 25 November 2002 10:22 AM
> To: Cobalt Users
> Subject: [cobalt-users] Problems fwd: RaQ3 user to
> his msn.com acct
> 
> 
> Hi - 
> is anyone else having trouble forwarding emails to
> customer's "msn.com" email account?
> 
> I have a customer who has a POP3 user setup on my
> RaQ3, which is forwarded to his msn.com account -
> mail@xxxxxxxxxxxxx
> forwards to:  hisacct@xxxxxxx
> 
> My mqueue is getting slammed with messages where
> these
> fwd: messages are being "MDeferred: Connection reset
> my smtp.blah, blah, msn.com", or "Read: mail error",
> rejected by smtp. ... etc, etc.
> 
> MSN tech support wasn't very helpful, other than
> saying they just implemented new anti-spam stuff on
> their email service, and figured this is why I'm
> getting "deferred -  connection reset" messages.
> 
> At any case, all these bounced messages cannot go
> back
> into my customer's mail user spool, or else they
> just
> fwd: back to his msn accnt, creating a loop.
> 
> In the meantime - I've disabled his forwarding to
> msn.
>  Anyone else having this issue, or have any
> suggestions on how to solve this?
> 
> Below are some excerpts from the mqueue - it keeps
> filling up in a few hours to the point where no one
> on
> the entire RaQ3 is receiving mail, and I'm having to
> rm * the mqueue ... doing a force sendmail -q sort
> of
> freezes sending out all those bounced messages back
> to
> msn.
> 
> ***from mqueue headers ***
> PAA26548 5432 Sun Nov 24 15:41
> <pIcGkxkbGjM43xmTzTrOhd2EJZ0Rn0TDshNWCpydl2d@
> (Deferred: Connection reset by smtp-gw-4.msn.com.)
> *customer_name_ommitted*@msn.com QAA29671 6676 Sun
> Nov 24 16:48
> <perf-errors.5182.119147.10244508.501.0.4@boi
> (Deferred:
>  Connection reset by smtp-gw-4.msn.com.)
> *customer_name_ommitted*@msn.com RAA30558 1797 Sun
> Nov 24 17:07
> <Brooke-return-14-18-16442286-DILEQ1ERrF6sYeu
> (Deferred: Connection reset by smtp-gw-4.msn.com.)
> *customer_name_ommitted*@msn.com OAA22578 425 Sun
> Nov 24 14:19
> <perf-errors.4680.119545.784263.501.0.1@boing
> (Deferred:
>  Connection reset by smtp-gw-4.msn.com.)
> *customer_name_ommitted*@msn.com
> 
> 
> Etc, etc., etc - hundreds of these.  Most are "spam"
> emails he has received at his pop3 account, which
> are
> then fwd: to his msn account.  But, some of the
> messages are legitimate - from family, test messages
> to me, etc.
> 
> Thanks in advance,
> HPP


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