[cobalt-users] The server encountered an internal error or misconfiguration and was unable to complete your request

[Paul Ferwerda <paul@xxxxxxxxxxxx>]

Attempted to access a RAQ3 this morning and was unable to get to it using http.  I tried using SSH and I get a "connection refused" error.

I asked our ISP to reboot the machine and they did.


I fired up the admin console using a browser (uses https) and the buttons on the left display but the main page as the following error message:

The server encountered an internal error or misconfiguration and was unable to complete your request

I can click on the "Control Panel" button on the left which brings up list of services running.  I turned on telnet and tried to connect via telnet and I get a connection refused.

Clicking on "Site Management" on the left tells me 
"No Virtual Sites were found with this search, try narrowing your search criteria."

There were two sites on the machine.

I clicked on the "Maintenance" button on the left, rebooted the system.

System reboots, I still can't get in via telnet, ssh or regular http.

We installed the Installed RaQ3-All-Security-4.0.1-14997.pkg back a month ago and the system has successfully been rebooted since then.

We have been getting the following Postgres error messages

NOTICE:  Index pg_class_relname_index: NUMBER OF INDEX' TUPLES (56) IS NOT THE SAME AS HEAP' (55)
NOTICE:  Index pg_class_oid_index: NUMBER OF INDEX' TUPLES (56) IS NOT THE SAME AS HEAP' (55) 

for a few months now but I hadn't found anything in the archives that addressed how to fix it.

Clicking on the "System Status" button also results in the error message about "internal error or misconfiguration".

One possibility is that Postgres has gone south but that doesn't explain to me why telnet and ssh aren't working.

I'm desperately looking for ideas on how we might be able to get back into the box and secondly for ideas on what might have happened.

Thanks,
Paul