RE: [cobalt-users] RaQ3 Memory Upgrade - Not Allowed!

["Steven Young" <steven.young@xxxxxxxxxxxxxxx>]

> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx 
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of 
> jale@xxxxxxxxxx
> Sent: 04 October 2002 18:03
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: Re: [cobalt-users] RaQ3 Memory Upgrade - Not Allowed!
> 
> 
> 
> > > Could any one from Sun comment on this? Bruce? If there 
> is a batch 
> > > of motherboards that suffer with RAM upgrades, is there a way of 
> > > identifying problematic motherboards in advance? Is there a magic 
> > > list of serial numbers somewhere?
> >
> >If they admit publicly that they had a bad run, then they should or 
> >ought to do a recall and replace those boards. I swear, 
> seems like the 
> >computer industry can sell defective products and software 
> and not have 
> >to do anything about it. By a car and you at least can 
> expect ownership 
> >of faulty equipment.
> 
> I think you are not realizing something ... that is why they 
> say upgrading 
> the RAM voids the warranty. Then they only have to warranty 
> the board with 
> the amount of RAM that the factory tested it with. If they 
> sold a 64Meg box 
> and it doesn't work with 128Meg, it isn't their fault, you 
> voided your 
> warranty all on your own.
> 
> Jale

If it's advertised as being upgradable to 256MB or 512MB, then in this
case it is false advertisement.

If I can't prove it's a dodgy board before upgrading - no chance of a
replacement.

If I tried to upgrade my RaQ I would lose my warranty and if it died -
no replacement.

If Sun were to recall the problematic boards and replace them with RaQ
550s then I wouldn't mind finding so much... ;-)

Cheers,
Steven