Re: [cobalt-users] RaQ3 Memory Upgrade - Not Allowed!

["Dave Thurman (Mailing List Email)" <listonly@xxxxxxxxxxxxxxxxxxxx>]

on 10/4/02 7:07 AM, Steven Young stated:

I try not to top post.

GET A NEW PROVIDER!

We have had Raq3's and I dumped in all types of different brands. Even some
that didn't work, and pulled it out and NEVER lost our data. I think the
smoke that is being blown is #### I best not say.

> I have a RaQ3 with only 64MB RAM which I was thinking of upgrading to
> 256MB or 512MB. The RaQ3 is leased from a colocation provider in London.
> When I got the RaQ3 I was informed the RaQ3's RAM could be upgraded by
> them (although at rather excessive prices) but now when I have asked
> them (a year or two down the line) I get the following reply:-
> 
> <snip>
> I'm afraid that we are unable to upgrade memory in RaQ3's as in the
> past it has proven to conflict with the motherboard and prevent the RaQ
> from working until the upgrade is removed, unfortunately it has also
> caused problems leading to complete loss of data, as a result we stopped
> 
> performing the upgrades.
> </snip>
> 
> Are there any real justification in what they are saying? Are RaQ's more
> prone to smoking after a RAM upgrade than any other brand of server?
> Obviously there is always the risk of something failing after any
> upgrade, but if done correctly with branded memory I can't see what the
> problem is. If I lose data, I have backups. In fact, I wanted them to do
> a RaQ4 OS restore at the same time.
> 

-- 
Thanks!!
Dave Thurman
The Web Presence Group / www.webpresencegroup.net
Listonly <at> webpresencegroup.net / Spam Block 8^Q