Re: [cobalt-users] Update failure installing Qube3-ml-Update-4.0.pkg

[Sonny Taite <sonny@xxxxxxxxx>]

Always a tricky problem!

My only advice is before you give in, try to work out why it is not booting,
and why the ethernet devices are not coming up.

If you can get a command line:

1. cat /etc/modules.conf - looking for alias eth0 dp83815 and eth1 dp83815

Short version: this says load the kernel module/driver for eth0/1

2. if these exist use "ifconfig eth0 up" command to see if it will come up
without any more mucking around

3. if 1 is true but 2 is not, then cd /etc/sysconfig/network-scripts and
look at the ifcfg-eth0 and ifcfg-eth1 files - they will have the information
for your networks.

4. thank the allmighty command line, and curse the gui gods.

5. if none of this works, and the machine won't even boot, then it might be
easier to restore the machine, rather than follow detailed instructions from
the mailing list.


Give that stuff ago and let us know how you get on.



rgs
Sonny
Cazab Communications Limited





On 9/24/02 1:53 PM, "Lloyd Kvam" <lkvam@xxxxxxxxx> wrote:

> The Cobalt Qube3, used as a mail server by the local school district, failed
> to reboot
> after installing the Qube3-ml-Update-4.0.pkg.
> 
> I have turned on the console port and can see that the kernel verification
> fails
> after it is uncompressed!  There were two .pkgsave files in /boot.  I assumed
> that they were backups of the original linux.gz and System.map.  When those
> are
> used to boot the system, the boot is fairly successful, but the eth0 and eth1
> devices are not recognized.
> 
> Too my mind, the best way forward would be to reinstall the package.  I have a
> second disk drive that was created using the recovery CD.  I can use FTP to
> copy
> files to this drive and have downloaded the package.  I can copy the package
> to the
> original drive.  However, I can not use the administrative interface to
> install
> the package on the original drive because the ethernet devices do not work.  I
> can issue commands from the console.
> 
> After searching the Sun/Cobalt web site and using Google I could not find any
> useful
> information.  I tried calling for paid support, but discovered, that contrary
> to the
> answering message, it shuts down at 6 PM.
> 
> I am hoping someone can give me some advice so that we can get the mail server
> back in service.
> 
> Thankyou.