Re: [cobalt-users] RAQ4R - Apache Patch & Web Server Not Responding

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Jerry Farquhar wrote:

> FYI - Someone else had mentioned and suggested tracking down the error
> message when you attempt to manually restart/start the web server service.
> Of course I didn't follow that advice and at this point wish I had since I
> feel our Raq4r is now basically damaged goods.

That was probablly me.  We've found that after you install that patch
there are a few things you must do... and I don't remember them in my
head and I'm lazy so rather than look them up I just said to enter the
error message into the cobalt-users search and see how to fix it.  Now
you've got me sorry I didn't spell it all out.

There have been instructions before on cobalt-users, on how to finish an
uninstall that didn't properly complete... perhaps you can find those
instructions by searching the archive.

Once it's installed, then you should probably reinstall it, and then
reinstall whatever it was that has to be reinstalled.  But please don't
take my word for it; always check yourself.

We can bring your box back, but we can't do it free <frown>.

> FYI #2 - If I recall the error we saw when trying the manual restart of the
> web server was related to a path/file missing related to Chilisoft.

If you haven't done it yet, now is a good time to upgrade Chilisoft
(it's got a new name now).

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
Linux and Cobalt/Sun/RaQ Consulting
nobaloney.net, P. O. Box 52672, Riverside, CA  92517
voice: +1 909 778-9980  *  fax: +1 909 548-9484