Re: [cobalt-users] Cannot Send Email

[David Lucas <david@xxxxxxxxxxxxxxxx>]

You wrote a nice email, it just doesn't say much.  Facts are helpful.

At 01:37 PM 6/16/2002, you wrote:
> When I should be out enjoying my weekend I am alas instead trying to figure
> out while on my RAQ4i with 6 virtual sites some users on some virtual sites
> can send email and others cannot. The facts are as follows:
>
> 1. All users, all domains can retreive email
> 2. Some users on some domains cannot send email

All the time?  If so, what users on what domains.  Is it all the users on a 
given domain?

> 3. All domains and users subnets are in the Relay for the following
> Hosts/Domains field

This can be real trouble unless they own entire subnets and then someone 
can make a from @yourdomain.com and relay through you.

> 4. All domains on the server are in the Host/Domain Aliases

What exactly are you saying here?
If you set up the virtual site as:
host:           www
domain: domain.com
alias:          domain.com
email alias:    domain.com

Then under Host/Domain Aliases you only need www.domain.com I think.  I 
have mine set up this way and they all work fine.

> 5. No one is listed as rejected in the log
> 6. Log shows "POP Login by user xxx at <ip_address> not the rather long
> entry you when a successful email is sent.

This is normally them check to see if they have any mail.

> So the obvious question is does anyone have any ideas?
>
> On some side notes on best practices and other questions that are not
> covered in the manual.
>
> Q1. When adding a subnet to the Relay for the following hosts fields is this
> a dynamic add or does some sort of reboot/restart needed to see what you
> have added?

It restarts when you hit save.

> Q2. In which fields of email configuration field should the actual domain
> names be in?

They should actually be in the virtual site settings.


> Q3. The admin account keeps getting email but I have also configured the
> optional field, Email Addresses for Alert Messages - with an email address
> and not a single message has been sent to that address, format entered was
> xxx@xxxxxxx

My understanding is that this does not really forward the email for 
admin.  Have you checked to see if admin has any email on the server?  I 
did this too, but then setup a email client to check email for "admin".  I 
am not sure which get them, I think the client for admin is.

> Q4. How can I dynamically monitor the email log while testing with users?

I have a fast connection and using winscp2 keep downloading the maillog and 
opening it with ultraedit.

> Thanks
>
> Tom
>
>
>
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