Re: [cobalt-users] Strange HTTP Problem

["wcstaff" <wcstaff@xxxxxxxxxxxx>]

First tell your customer to flush their cache in Internet Explorer or
Netscape (assuming they are using it)
Then you check your zone files to make sure you have the proper mx records
for the ip assignment to domain name. Also, if you can ping the ip and not
domain, check with whois servers to see if they have been held for
non-payment of domain name.
Just some thoughts..
Tom

----- Original Message -----
From: "Simon Pierce" <simon@xxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Monday, May 27, 2002 8:06 AM
Subject: RE: [cobalt-users] Strange HTTP Problem


> > I would check via http://www.traceroute.org/ for some outside traces to
> > see if there's a problem somewhere.
> > --
>
> That's the confusing part. The problem ISP CAN traceroute it, they CAN
ping
> it, they CAN even send emails to it. But web page requests time out.
>
> Haven't seen this problem with any other ISP yet.
>
> Si
>
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