Re: [cobalt-users] Strange HTTP Problem

["Jens-Peter Otto" <jp.otto@xxxxxxxxxxxxxxx>]

> 
> One of our clients who connects to the Internet through a certain ISP are
> unable to see web pages on our RaQ3 server. However, as far as we know, it
> is only through their ISP that this problem occurs - there may be more ISPs
> but we've only found one with this problem so far.
> 
> They can ping our server.
> They can traceroute to our server.
> They can email our server.
> However, when trying to view web pages on our server, whether typing our IP
> address or one of our web addresses into their browser, the request times
> out. Therefore, they can't any of the web sites on our server. However, they
> do seem to be able to see sites on other people's servers in the same data
> centre.

do they use a proxy?
is it browser-dependent?
does "telnet <www.sitename.com> 80" with "GET / <CR>" give any answer?


> We're so confused! And the ISP in question couldn't find a fault at their
> end last time they looked a couple of months ago. They're looking again
> today for a fault. We've had so many problems with our RaQ3, I really hope
> it's not the server at fault!

As long as you didn't install a firewall or change hosts.allow or hosts.deny there should be no worry. 
Do you see their attempts in your logfile?





cu,
        Jens-Peter


Jens-Peter Otto	                                        phone:  +49 531 2338110
jp.otto@xxxxxxxxxxxxxxx                                 fax:    +49 531 2338111
ftn: 2:241/550 / 81:491/3800                            cell.:  +49 179 5263484