[cobalt-users] Can I install RT ? Update Perl? Update PostgresQL?

[josh <josh@xxxxxxxxxxxxxxxxxx>]

I was starting to install RT,(request tracker) a decent help desk
system. It has a long history which I won't go into; its at
http://www.fsck.com/projects/rt if you are interested. 

It uses a database, usually MySQL, Perl, and a web browser to keep
track. Perl as it is, is current enough. Though I would have to add
modules, I assume I wouldn't wreck anything if I didn't replace any
already existing modules. [ I am a little confused by the Perl setup
anyhow with the RaQ].

What really got to me was that it requires PostgresQL 7.1.1. or higher
and apparently my new RaQ XTR only has 7.0.2. This creates a dilemma
for me. Do I wait for Sun to upgrade or use MySQL? I assume that
Postgres is so integral to the operation of a RaQ that I don't want to
even think about upgrading it myself. 

In any case what gives? I installed Postgresql on my iMac about two
months ago and wound up with 7.1.3, which judging from the copyright
notice was completed in 2001. Shouldn't the versions of software that
are used internally by the RaQ be kept current?

As far as I can tell, failure to do so, is forcing me to install
software I'd rather not have, because the system is locked into using
outdated versions of the software I want to use, which prevents me
from compiling and installing current versions. [ I realize there may
be ways to install two versions, but that seems to me prone to even
more dangers. ]


-- 
Josh Kuperman                       
josh@xxxxxxxxxxxxxxxxxx


[josh /]$ psql -V
psql (PostgreSQL) 7.0.2
contains readline, history, multibyte support
Portions Copyright (c) 1996-2000, PostgreSQL, Inc
Portions Copyright (c) 1996 Regents of the University of California
Read the file COPYRIGHT or use the command \copyright to see the
usage and distribution terms.