RE: [cobalt-users] New RaQ 550 demo

["Edward R. Milstein" <eddie@xxxxxxxxxxx>]

As someone who used to work at Sun (the early days), it is refreshing
and much appreciated to have an engineer working on the product tell us
like it is with no bs...

Thanks,

-ed-

PS.  BTW While I was at Sun I never saw the corporate bs that some
people expound on this list regarding Sun..  Everyone is knew and know
always tried to do the right thing by the customer and the products..

> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx [mailto:cobalt-users-
> admin@xxxxxxxxxxxxxxx] On Behalf Of Bruce Timberlake
> Sent: Wednesday, May 15, 2002 2:32 PM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: Re: [cobalt-users] New RaQ 550 demo
> 
> Dan Kriwitsky wrote:
> >
> > > So I guess we can assume that this is the new 2.4 kernel
> > > upgrade that was rumored to be in testing for our existing
> > > raq4's, and that we can kiss any kernel upgrades goodbye? It
> > > wouldnt surprise me one bit.
> > >
> >
> > I rent my server, so I don't know what was promised by Cobalt.
> > I'm curious to hear from anyone who bought a RaQ as to what kind of
> > software upgrades you were promised and for how long Cobalt promised
to
> > offer upgrades?
> > I only own a few pieces of software that have given me free
upgrades,
> > (e.g., NoteTab Pro), and most others have come out with newer
versions
> > of their software and offered an upgrade for purchase.
> 
> The 2.4 kernel for RaQ3/4 was something begged for by the field, but
> internal resources to develop and QA just haven't materialized...
> 
> Sun policy is to support EOL hardware for 5 years from the date of
EOL.
> Cobalt has always made security-related patches available for our
> products for free, even after EOL.
> 
> If anyone promised you anything besides periodic OS Updates (version
> revisions, etc) and security patches, I'm afraid you were lied to.
> 
> --
> Bruce Timberlake
> Sun Cobalt Technology Engineer
> Sun Microsystems, Inc.
> 
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