RE: [cobalt-users] Urchin woes on Raq3

["Andy Brown" <andy.brown@xxxxxxxxxxxxx>]

> Since we upgraded from the regular Urchin Dedicated (3303d) to the 
> RaQ version, we haven't gotten it to work properly.
> The problem seems to be that logrotate is somehow working right 
> before Urchin processes  the stats. As a result, the stats are 
> showing like 14-15 visitors for a site that is actually getting 
> 10,000 + a day, etc. I have tried to get help from Quantified but 
> nothing... (and yes, we do have a license). Is anyone running Urchin 
> successfully? If so I'd really appreciate some help...thanks!

We've had urchin licensed running on our RaQ3i for some time now and
appears to be working fine.
Firstly, are you sure the 10,000+ are genuine unique hits?? You can
check by just tailing the logs for a while and see how much activity you
get, look at:
tail -f /home/log/httpd/access

And watch to see how much traffic the sites (this is a combined log for
all your sites on the raq)

Out of interest, when you upgraded from dedicated to RaQ, what changes
did you have to make? We installed urchin raq straight away without
doing the manual install of dedicated first, so I'm suspecting this is
where the problem lies.

Post more info on the config and we'll try to help!

Regards,

Andy
andy@xxxxxxxxxxxxxxxxxxxxx
HOWTO's PKGs and info --> http://www.raqpak.com/ <-- for Qube and Raq