RE: [cobalt-users] Can I turn a Raq4i into a RaQ4r?

["Jeff Edwards" <jeff.edwards@xxxxxxxxx>]

I agree with Phil. Everyone should stock their own spare replacement drives.
The RMA process can be time consuming and a failed drive should be replaced
within a couple hours TOPS. The best RMA process will take 2-3 days at a
minimum.

I also stock Spare: Fans, RAM, CPUs, and Power Supplies as well. Yes, I know
that SUN will usually replace a dead part (Even sometimes after the warrenty
expires) But I want to replace Dead parts within a couple Hours TOPS and
dealing with SUN can take days (Even weeks)!  Besides spare parts are
usually cheap and downtime isn't!

My 2 cents!

Jeff


-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Phil Beynon
Sent: Monday, March 25, 2002 6:48 AM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: RE: [cobalt-users] Can I turn a Raq4i into a RaQ4r?


> Yes, You are correct.
>
> Keep in mind, the Hard Drives **MUST** be identical. (Same Make, and Same
> Model Number)  Simply using two identical size hard drives won't cut it.
> Even using two identical size drives from the same manufacture won't work.
> They **MUST** be of the Same Make & the Same Model Number.
>
> Jeff Edwards

I would add to this,
If you are going out and buying two identical drives, get three!

When a drive fails you really don't get a lot of warning, you don't want to
be in a situation where one has failed and then the other dies while you are
awaiting a replacement. So fit the third drive as you are taking out the
duff one and you still have full integrity.
This really is the way big servers are managed, but I've not ever seen it
mentioned on here before.

Incidentally, I'm not aware of any manufacturers that offer less than a 3
year warranty (certainly in the UK) now, so don't be fobbed off by a dealer
that tells you otherwise!

Phil

http://www.diygear.com THE Online DIY Toolstore For DIY & Business
Infolink Electronic Systems Ltd. Suppliers of:- PC based Computer Systems,
Peripheral & Hardware, Plus Web Design & Cobalt Raq4 Hosting Solutions
Contact the Sales desk at  infolink@xxxxxxxxxxxxxxx or Tel 0121 458 4894
(office) 0121 441 3558 (home)

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