RE: [cobalt-users] Can I turn a Raq4i into a RaQ4r?

["Phil Beynon" <Infolink@xxxxxxxxxxxxxxx>]

>> > When a drive fails you really don't get a lot of warning, you don't
want
> to
> > be in a situation where one has failed and then the other dies while you
> are
> > awaiting a replacement. So fit the third drive as you are taking out the
> > duff one and you still have full integrity.
> > This really is the way big servers are managed, but I've not
> ever seen it
> > mentioned on here before.
> >
> > Incidentally, I'm not aware of any manufacturers that offer
> less than a 3
> > year warranty (certainly in the UK) now, so don't be fobbed off by a
> dealer
> > that tells you otherwise!
>
>
> trying to collect on said warranty is another matter.....
>
> if you have a dead IBM YOU HAVE TO PAY to send it to their base
> in holland,
> and besides IBM specifically say their GXP drives are NOT
> suitable for 24/7
> use, they reckon 8 hours a day is tops...
>
> fujitsu I am having to take to court to get them to honour a warranty, as
> they claim they are not liable because I am supposed to claim from the
> person who I bought it from, and they don't care that that avenue
> is a dead
> end
>
> so my personal favourite is still maxtor for IDE

I'd not heard about that with the IBM drives, I'll remember it for the
future though.
Seagate drives seem to go to Holland as well, or certainly SCSI ones, and
yes you do have to pay shipping.
I'm not really aware of any hardware distributor that apart from DOA drives
does not expect the user / dealer to pay shipping on returning them.

To be honest with the margins on drives these days if I can get a customer
to send it back directly then that's what they do, strangely if they have to
pay in the post office they moan a lot less than if they have to pay me to
do it!

Phil


http://www.diygear.com THE Online DIY Toolstore For DIY & Business
Infolink Electronic Systems Ltd. Suppliers of:- PC based Computer Systems,
Peripheral & Hardware, Plus Web Design & Cobalt Raq4 Hosting Solutions
Contact the Sales desk at  infolink@xxxxxxxxxxxxxxx or Tel 0121 458 4894
(office) 0121 441 3558 (home)