Re: [cobalt-users] OS Update 2.0 killed my server

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Les Hershoff wrote:

> What should I do now? I can't afford the customer flak never mind the
> support bills. I am I safe to stay put?

As you may have noticed, one of those security packages isn't safe
either <frown>.

I'd stay put for a moment, but find out why the upgrade doesn't work. 
It should; it appears to have some problems but be quite safe.

Do you own or rent your server?

On our rental servers if there's a problem like this we rebuild a new
server from scratch and restore your sites to the new server from OUR
(weekly) backups or from yours if you've got a more recent one.  Yes
there's a charge, but it's far short of four hours of billable time.

While we're NOT responsible for Cobalt problems, we do take some time to
learn how to minimize them.

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
Linux and Cobalt/Sun/RaQ Consulting
nobaloney.net
P. O. Box 52672, Riverside, CA  92517
voice: (909) 778-9980  *  fax: (702) 548-9484