Re: [cobalt-users] Error when submitting frontpage forms for just one site

["John D. Gorena" <Support@xxxxxxxxxxxxxxxxxxx>]

When I have problems with Frontpage on one site and not others, I try the
following to fix them.

Method 1:  Make sure that they are having the page e-mailed to their address and
not to a file on server.

Method 2: Reset FP WEB only.  
  A) Uninstall FP Extensions for the site, 
  B) Delete all files in main web area (use "ls -la" command), delete the
.htaccess too!
  C) Telnet Login as admin or root 
     Goto /usr/local/frontpage
     Delete the Site.cnf file or make sure that it is gone.
  C) Reinstall FP Extensions, 
  D) re-publish site.


Method 3: Delete Virtual Domain and start over.


I hope that these help.

John




Samuel Jones wrote:
> 
> Sounds like a problem with the front page extensions.  They might have to be reloaded
> ---------- Original Message ----------------------------------
> From: "First Hosting" <sales@xxxxxxxxxxxxxxxxxx>
> Reply-To: cobalt-users@xxxxxxxxxxxxxxx
> Date: Thu, 14 Mar 2002 22:23:31 -0000
> 
> >Hi,
> >
> >My client is trying to submit a FP form on his site, and it is erroring
> >out with :-
> >domain.name/_vti_bin/shtml.exe/contact_old.htm
> >appearing in a new browser window with just a standard error which reads
> >:-
> >
> >FrontPage Error.
> >User: please report details to this site's webmaster.
> >Webmaster: please see the server's system log for more details
> >
> >However, maybe I am looking in the wrong place, but I can't find any
> >error relating to this except the one recorded in fpexec_log, which just
> >records the file being used.
> >
> >I have tried to create a new form, but this fails as well.
> >
> >The forms work fine on any other site - it is just this one that errors.
> >
> >I have checked the domain.name:80.cnf files for both the working one,
> >and the failing one and they are both identical.
> >
> >I have checked the httpd.conf file for any errors on the VirtualHost
> >section, but this again looks fine, when comparing the two sites - the
> >only think I have noticed is that some sites have ServerAdmin as admin,
> >and others have it as the site number (Which should it be?)
> >
> >I have searched through the archives, and also the Knowledge Base,
> >without joy. Most of the suggestions relate to the :80.cnf file, but as
> >these are identical, I can't see how this is to blame.
> >
> >I only have four instances of shtml.exe on the server, none of which are
> >in either of these two sites, so I assuming that both sites are using
> >the version in /usr/local/frontpage/version4.0/_vti_bin/
> >
> >Can anyone throw any light on why this part of the site should be
> >failing? All other sections of the site including a FP counter work
> >fine, even on the site that errors on the form.
> >
> >Thanks in advance,
> >
> >Ian
> >
> >
> >
> >
> >
> >
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> >
> 
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