Re: [cobalt-users] RAQ2 - Still Can't send mail to AOL HELP!

["E.B. Dreger" <eddy+public+spam@xxxxxxxxxxxxxxxxx>]

> Date: Mon, 28 Jan 2002 21:59:36 -0800
> From: Jeff Lasman <jblists@xxxxxxxxxxxxx>

(mild snipping throughout)

> Nah, just very upset over a customer.  Sorry to take it out on
> you.  I apologize.

Ah, such is life.  Don't worry about it.  Makes more sense now.

> We all do that.  As I said, I was overly upset and overly
> sensitive.  Did $1450 worth of business for a customer.  Missed
> meals and sleep.  Then he decided he'd only pay if he could

What's a meal? *wry smirk*

> settle for much less.  Such is life.

Been there, done that.  Actually, come to think of it, I was more
than a bit cranky at the time, too.

> Though I've deleted the rest, I'm glad to see it <smile>.

Omission was definite braindeadness (is that a word?) on my part.

> Whois is a completely separate hierarchy of databases.  But I
> guess you're right; a lot of people didn't know that.

I can't speak for the world, but I've had many clients tell me,
"But 'whois' says that..."

Also, FWIW:  Traditionally whois changes led root DNS changes, at
least in my experience.  Over the past year or so, I've observed
root DNS leading whois quite often.

> (How many lashes do I have to give myself, the wet noodle is
> falling apart <smlie>.)

LOL!  Normally I'd keep a message such as this private, but it's
only fair to publicly say "don't worry about it" when you post to
the list.

> Absolutely.  I was just upset and tired.  And upset.  And
> tired. <wry grin>

Incoherent usually I become with jumbled words when tired. ;-)

> I was just pointing out that there are reasons why upstreams
> don't delegate reverse DNS.  That's all <smile>.

Yup.  What's IMHO odd is how reverse is perceived as so much more
difficult.  Reverse the octet order, append ".in-addr.arpa", use
PTR instead of A, and that's all there is to it.  (Okay, so I'm
ignoring classless delegation.)

> <smile>.  Yep we see that all the time.  Most people who come
> to us for DNS services have really messed it up big time.  I
> like the fact that I have contacts almost everywhere (yes, even
> at NSI) to fix those things.  And I understand why NSI is

That helps...

> And me as well.  My client (see above) blames me because his
> machine is hackable.  Says it's because I didn't secure it well
> enough.  The RaQ is a lot harder to secure than any generic
> system, simply because you can't upgrade things, even for
> security, without risking breaking something in the gui
> <frown>.

Ah, yes.  I prefer to say "do you want the GUI, or the machine
secured?" and then work from there.  By starting as if the two
are mutually exclusive, then closing the gap, it hammers the
point home.

Hmmmm.  Almost 0130 and I still have several hours of programming
tonight, a proposal to write, domains to transfer, an 0900 client
appointment later, and then 200 miles of driving before bad
weather comes in. *frown*  Better get back to work.

Speaking of missing sleep... ;-P


Eddy

Brotsman & Dreger, Inc. - EverQuick Internet Division
Phone: +1 (316) 794-8922 Wichita/(Inter)national
Phone: +1 (785) 865-5885 Lawrence
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Date: Mon, 21 May 2001 11:23:58 +0000 (GMT)
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