AW: [cobalt-users] partial access to server.

["CMO - Thorsten Mitschele" <mitschele@xxxxxx>]

We have had such a problem due to disk full on the / partition. A user
changed his settings with the gui and the server couldnt write the
/etc/shadow /etc/passwd-files correctly.. so nobody could log onto the
server.

we than accessed the server through the console-port, deleted some files and
tried to rebuild teh server with a backup we had.


Mit freundlichen Grüßen,

Thorsten Norman Mitschele
Geschäftsführer

----------------------------------------------
CMO Internet Dienstleistungen GmbH
Postfach 13 35          72577 Dettingen / Erms
Tel: 07123 / 72 67-0    Fax: 07123 / 72 67-150
e-Mail: info@xxxxxx     Web: http://www.cmo.de


> -----Ursprüngliche Nachricht-----
> Von: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]Im Auftrag von Chan YS
> Gesendet: Dienstag, 22. Januar 2002 11:12
> An: cobalt-users@xxxxxxxxxxxxxxx
> Betreff: [cobalt-users] partial access to server.
>
>
> Hi,
>
> Server had been running well so far until something went wrong today, User
> were still able to access main page (www.mydomain.com/index.html) of the
> virtual domain, but all the email service is not working. I could not even
> telnet, ftp or access to www.mydomain.com/admin or
> www.mydomain.com/personal
> . But I am still able to ping the IP address and DNS is able to resolve.
>
> So I called the server co-location service provider. They were able to
> access www.mydomain.com/admin but were not able to do any telnet
> from their
> side. So I asked for a server reset from the GUI, but problems still
> persist. I have been screwed upside down by my bosses and customers. Now I
> will be on my way to the data center to have a look to see what I
> can do on
> this issue.
>
> Just to check whether any one of you ever encounter such
> problems? The data
> center personal insist that it is my cobalt server faulty, I have no idea
> what steps should I do to check whether is the server fault. What could
> possibly gone wrong and what are the possible solutions? Thanks.
>
> Regards,
> Chan YS
>
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