Re: [cobalt-users] (no subject)

["kajan" <kajan@xxxxxxxxxxxxxx>]

They might be using outlook 97. Ask them to upgrade to outllook2000 (or
outlook express) which will only give the error message once (if the
disconnet from internet leaving outlook open & connect back to internet)
& will send the mail when they click the "send & receive" button again.

Regards

Kajan

----- Original Message -----
From: "Sean Chester" <sean.chester@xxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Cc: "[raq3] RELAY DENIED" <[raq3]relay.denied@xxxxxxxxxxxxxxxxxxx>
Sent: Wednesday, January 09, 2002 6:06 PM
Subject: [cobalt-users] (no subject)


> I have a RaQ3 with about 70 sites.
> I set all my sites up the same basic way, and they all work fine..
> BUT.. there are 2 sites that are giving me mail headaches,
>
> some of the time (about 50%) i get RELAY DENIED messages when trying
> to send mails out.. this only happens to 2 domains out of 70 and i
> can see no difference in the setup than the others.
> I have PopbeforeSMTP installed.
>
>
> Does anyone have any suggestions on this?
>
> Action failed(<joanpainter@xxxxxxxxxxx>...Relaying denied.
> Please check your mail first.)
> Status: 5.5.0
> I have checked and this mail account does exsist as ive sent a test
> message.
>
>
> The customer says that if they resend the mail a few times it
> eventualy goes.
>
> help!
>
>
>
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