Re: [cobalt-users] Email nightmare

["Kevin D" <kdlists@xxxxxxxxxxxxxxx>]

> When you setup the domain on the RAQ4i web based front end, did you have
all of the domain boxes set to mysite.com?

Whoa... back up the truck. I figured "mysite.com" was just a placeholder for
your real domain name. If your raq actually says, "mysite.com," you probably
need to change the host name of your raq. See Greg's info below.

> The fields I refer to are called:
>
> Domain Name:
> Web Server Aliases:
> Email Server Aliases:
>
>
> I know when we got our first RAQ4, it was a bit of a shock that email
didn't work as we expected it to, WITHOUT having all three of those setup as
the same mysite.com.

And when that's done, make sure there is a dns entry for your real host
name. Do you handle DNS for your own domains, or is it somebody else? If its
somebody else, they need to make sure there is a DNS entry for your real
host name :)

Now, when I say your "real host name", I mean the host name plus your domain
name. If my server's host name is penutbutter, and my domain is jelly.com,
then the full host name is penutbutter.jelly.com

Your CGI script tries to send out an email as if it were user abc. Sendmail
assumes this user to be abc@<your full host name>. So if your raq's host
name is penutbutter.jelly.com, sendmail assumes the CGI script is the user:
abc@xxxxxxxxxxxxxxxxxxxxxx The host name penutbutter.jelly.com must resolve
to an ip address using DNS in order for sendmail to do its job.

Kevin