[cobalt-users] Errors sending mail, not receiving it

["Dave Thomas" <yankeehater2@xxxxxxxxxxx>]

Hello and thanks for your time

I finally got the email to work with outlook, where I can send and receive 
the email, using aol no less. However, one person I know cannot send email 
through outlook, but can receive it. They get an error sending the mail

I am worried future clients will have the email set up but encounter the 
same problem. Since it works just fine for me, I figured it would be an 
issue with their isp. However, do I have to find their ip and enter this 
info somewhere to have it accept both email and send it? In the settings 
where I type in the domains for email relay, for example, in the raq 3 admin 
panel, do I have to do the same with their IP?

Just trying to grasp what would solve such a problem. Though it might be 
rare, a remedy would be nice. I just think I am missing the logic as to WHY 
they can't send, but can receive when I can send/receive with their domain's 
mail without fail

Thank you for your time

Ps. Has neomail worked well for you? I am planning to install it if this 
doesn't work out

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