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RE: [cobalt-users] [Webmin] was Are Raq's here to stay? (opinionswanted)
- Subject: RE: [cobalt-users] [Webmin] was Are Raq's here to stay? (opinionswanted)
- From: "Jonothon Ortiz" <jon@xxxxxxxxx>
- Date: Mon Nov 12 14:27:58 2001
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
<snip>
So does anyone have a link to a definitive answer on this(want to be able to
have some ammo when I have to explain this to clients etc)?
</snip
Call up Sun - that simple. We didn't find out ourselves until we had a
problem
with a technically BRAND NEW RaQ4i and the phone support basically said we
are
up a creek without a paddle if we expect Sun to support the Cobalt warranty.
They aren't going to put it online because
a) They want to keep a good impression
b) They are trying to drive people to the sun servers
c) You loose customers if they find out you void warranties on aquired
technology(ies)
Jonothon Ortiz
Vice President
Xnext, Inc.
Ph: 863.298.9698
or 888.84.XNEXT
http://www.Xnext.com
mailto:jon@xxxxxxxxx