Re: [cobalt-users] ftp is down after raq updates HELP URGENT ...I am willing to pay for help

["Sqlcoders.com Programming Dept" <coders@xxxxxxxxxxxxx>]

Hiya,
The first part of solving any mystery is to get some facts to work with.
o Go into the gui, go to the active monitor or such, and get the details of
any errors/warnings.
o Is it a raq?, if so what one(2/3/4/4r etc).
o Can you access the sites hosted on that server?
o When you try to access the site via ftp how far do you get? if your client
dosent give you enough info to work out whether its the connection or
authentication stage, then (this will work for either windows or linux), go
to a command prompt (this is a shell in linux or start button>run>command>ok
in windows), type [minus the quotes] "ftp yourdomain.com", this will either
connect or give a error, if it connects then give your username and password
when prompted, note how far you get, and what (if any) error messages you
get back.
o Post this info to the list

>From initial thought's i wonder if its something with your ftp client, but
doing the command prompt version of ftp will clear this up i hope.

HTH,
dw

----- Original Message -----
From: "Sasha Pavlovic" <sasha@xxxxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Saturday, November 10, 2001 4:09 PM
Subject: [cobalt-users] ftp is down after raq updates HELP URGENT ...I am
willing to pay for help


> after I updated some files from the cobalt site, I am now unable to log in
> > with any ftp program.  I have to get in to do my work. Does anybody know
> how
> > to get things working again?  I don't know how to do anything with
telnet.
> > So I am REALLY stuck.I tried rebooting,
> The GUI shows a yellow light and a message something like swatch_(not
> sure)_defcon_2
> > HELP!!! URgent
> > sasha
>
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