Hi Yah,
Can anyone shed some light on this one...
customers site has been on the server for a few weeks and no problem...today
customer phones and they cant see the web site.
I look using browser and nothing just a standard DNS error comes up.
Did a ping - okay
Did a traceroute - okay
Did an NS Lookup - okay
went to traceroute.org and traced from several countires - all resolved okay
and within times expected
Checked the server GUI DNS manager all records okay, checked to see if site
was still on server - all okay
Deleted DNS records - restarted services - then reinserted the records -
restarted services - still nothing, pings, traces and NS still all okay
Got my ISP to do the same they could do all of above but couldn't see the
site via browser, got the domain name registrar to do the same - all good
but couldn't see the site via browser.
I'm totally at a loss here - here's a copy of the sites info from the
httpd.conf - xxx being IP
<VirtualHost xxx.xxx.xxx.xxx>
ServerName www.rcg.co.nz
ServerAdmin admin
DocumentRoot /home/sites/site70/web
ServerAlias rcg.co.nz
RewriteEngine on
RewriteCond %{HTTP_HOST} !^xxx.xxx.xxx.xxx(:80)?$
RewriteCond %{HTTP_HOST} !^www.rcg.co.nz(:80)?$
RewriteRule ^/(.*) http://www.rcg.co.nz/$1 [L,R]
RewriteOptions inherit
AliasMatch ^/users/([^/]+)(/(.*))? /home/sites/site70/users/$1/web/$3
AddHandler cgi-wrapper .cgi
AddHandler cgi-wrapper .pl
AddHandler server-parsed .shtml
AddType text/html .shtml
ScriptAlias /_vti_bin/_vti_adm/ /home/sites/site70/web/_vti_bin/_vti_adm/
ScriptAlias /_vti_bin/_vti_aut/ /home/sites/site70/web/_vti_bin/_vti_aut/
ScriptAlias /_vti_bin/ /home/sites/site70/web/_vti_bin/
AliasMatch ^/~([^/]+)(/(.*))? /home/sites/site70/users/$1/web/$3
</VirtualHost>
Have also used /etc/rc.d/init.d/httpd reload to reload apache
Anyone any idea where to start?
Regards
Chae
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