Re: [cobalt-users] NeoMail 1.25 and Couldn't Close

["Davide Crudo" <dcrudo@xxxxxxxxxxxxx>]

Hi,

I'm not an expert, but I had a similar problem:

"cannot close mail-sent" or "cannot open Inbox"

I figured out after a while that the user doesn't have
writing rights on its mail folder under users (neomail
creates it the first time...but for some reasons some
time it doesnt work...)

Solved this way for existing Users:

deleted the 'mail' folder under /home/sites/siteX/users/userX/
connected via FTP with the username 'userX' and created
an empty folder called 'mail'.... and now it works fine...

for New users:

I've added a 'mail' dir in the /etc/skel/users/en_US/ directory
...so that the mail folder is automatically created when a
new user is set-up..

I hope it helps... let me know!

Dave



----- Original Message -----
From: <cobalt@xxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Wednesday, October 17, 2001 5:05 AM
Subject: [cobalt-users] NeoMail 1.25 and Couldn't Close


> We've been racking our brains about this for a week now.  I've checked the
> archives on Neomail's site and even gone through the cobalt servers.  We
> have 8 servers running neomail, all are exact clones of each other (save
> differnt virtual sites on them) that run Neomail.  One (only 1) of the
> cobalt servers is having a problem where the user gets a message "Couldn't
> Close X" when trying to move files to neomail-trash or neomail-saved.  Has
> anyone figured out a solution to this?  I should mention that it appears
to
> be a if now- not then problem, since one account had this problem 3 days
ago
> but worked fine.  Yet another account still hasn't worked properly for a
> week.
>
> Any suggestions would be greatly appreciated... we are going batty trying
to
> figure this out.
>
> David
> =============================
> david@xxxxxxxxxxxxx
> 1-800-733-0368  extension 255
> Knight Web Services Inc.
> =============================
>
>
>
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