RE: [cobalt-users] FrontPage - Intermittent Problems

["Andy Brown" <andy.brown@xxxxxxxxxxxxx>]

> -----Original Message-----
> From: Render-Vue [mailto:sales@xxxxxxxxxxxxxx]
> Sent: 27 September 2001 1:03 AM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: [cobalt-users] FrontPage - Intermittent Problems
> 
> 
> Hi Yah,
> 
> Have spent the last few hours going through the archive and 
> google - some
> touch the topic but no real cure it seems or maybe I've missed it :<
> 
> Customer using FP 2000...
> 
> Had problems updating the site and FP coming back to him 
> saying the server
> hadn't FP extensions installed please contact your ISP.
> 
> Now I've been and changed the Webalizer settings from httpd to nobody,
> recreated the site again - using the fake number trick and deleted the
> .80.cnf file etcetera everything has been done but the 
> customer is still
> complaining that he can't update, he now points out to me 
> today that he
> couldn't access both of his sites for well on an hour then he 
> tried again
> and away it went...so it looks like the problem is now intermittent.
> 
> He wants to stick with us for hosting and want to move 4 more 
> sites over but
> until this problems sorted then he's contemplating moving his existing
> accounts to another host :<
> 
> No one else on the server seems to be having a problem with 
> FP except this
> customer...
> 
> I've checked all the web/site permissions and they are all 
> set to nobody
> which as far as I can make out is correct for FP. Even 
> checked the stats
> folder (webalizer 2.01) and that has nobody permissions.
> 
> certs - nobody
> web - nobody
> logs - nobody
> users - httpd (no users using FP though the user has FP 
> activated via the
> GUI on account set-up)
> 
> /home/sites/site62/web - everything even subfolders are set 
> to user nobody
> group site62
> 
> Can anyone shed any light on something I'm missing, not done 
> or overlooked ?
> 
> Regards from Auckland
> 
> Chae


Hi,
unsure if this is of real benefit, but I've had this problem previously
(although admittedly not on a Raq product, but on a normal frontpage
install with an apache server on linux)
And I found that if the customer was doing a frontpage upload and the
connection was lost, or basically the operation of the upload didn't
complete, then the frontpage extensions were screwed. To repair them on
the site I had to remove them and re-add which then let them upload
again.
It may be possible to switch off FP on the domain, then re-activate it
repairing the problem.

Hope this helps, but I'll say again, i haven't tried this on a Raq!!!

Andy
-----
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