Re: [cobalt-users] Re: List Bounces - READ THIS... IMPORTANT

[baltimoremd@xxxxxxxxxxxxxxx]

On Fri, 7 Sep 2001, Erica Douglass wrote:

> Thom (and others), please don't take the following reply personally:
> 
> >Gawd knows...if Sun can't task some folks to look after the list, they
> should be able to find/create software that unsub's an address after
> repeated bounces.
> 
> ... but this kind of attitude really bothers me. First of all, we do
> have software that does this, and I get notifications every couple of
> days that someone has been removed. Second of all, being the admin, I
> get about 100 messages a day about emails not making it through (usually
> 2-3 people a day with repeated bounces) and PERSONALLY go through and
> set those people to nomail. Maybe the bounce software should be more
> sensitive. I will look into this.

On a personal level, and I didn't take your post personally(g), you are to
be commended for all that you're doing to support us and the list.  My
argument has never been with you and/or whoever is the list admin.
 > 
> Now, let me make two things very clear:
> 
> -- Sun tried to kill these mailing lists with their acquisition of
> Cobalt. 

Nice to see confirmation of that fact.  I had been told by more than one
person at Sun of the "game plan"...


> okay and actual support people are staffing it). I even dragged my boss
> into it and we will go as high as we need to to make the message clear
> that this list needs to stay around.

Thanks a lot...it's important that someone 'connected' with the head shed
takes steps like that.

> reasons), I'm sorry. Please understand that I only have so many hours in
> the day and like it or not, many of those must be dedicated to sleeping,
> R&R, and working. Please DON'T spam the list with problems -- email me
> and it will get taken care of.

Makes sense

> 
> Maybe someone else at Sun will take this mailing list over. I don't
> know. But for now, the situation stands as mentioned in this email. I am
> going to take some more of my personal time and do an on-the-side Cobalt
> website.

There are a fair number of sites that do that...each one seems to have a
different perspective, so another one with a new perspective could only
add to the available information.

Thanks for your efforts and concern.

Thom

baltimoremd@xxxxxxxxxxxxxxx             Thom LaCosta K3HRN Webmaster  
               http://www.baltimoremd.com/cobaltfacts/
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