RE: [cobalt-users] FrontPage Form upload problem

["Si Watts" <simon@xxxxxxxxxxx>]

>   I have searched the archive but can not find an answer for this
>   FrontPage problem.  One of my customers is trying to put a form on
>   her site that will mail the results back to her.  When
> she tries to
>   upload the page to the server, the server returns the following
>   error:
>
>  This form is being created on a Disk-Based Web or the
> FrontPage Server
>  Extensions have not been configured to send email.  Please
> direct your
>  system administrator to the instructions on "Setting up
> E-mail Options
>  on Windows" or "Setting Up E-Mail Options on UNIX" in the servers
>  extensions resource kit, you can find it
>  at http://www.microsoft.com/frontpage/wpp/serk
>
>  Anyone got any idea what the problem might be and how to go about
>  fixing it?
>

Did you receive and try all the suggestions that were sent the last
time you posted this question.

The error message l;isted is not generally one which would be seen
when publishing the web. It is normally seen when the form page is
saved to a local computer which does not have the Personal Web Server
installed.
If your client want to get rid of the warning message, get her to
click "Yes" to removing the email address, but just click OK on the
next window without removing the addy.

The RaQ4 extensions work perfectly for sending mail from forms, so
unless you have manually configured them through fpservadm at the
command line, then it should work. There were a number of suggestions
made last time you asked. Did you follow them all?

As a last resort, you could always set up another domain on your RaQ
and let someone with FP attempt to publish a web with a form on it to
the user account to check whether all is OK. OR gain your clients
permission for someone to access her space to test the install there
(just requires the password and username). I know I could have done it
within 5 mins flat, after which time you can always reset the
password. As this is a fp 'webmaster' password it isn't going to
compromise any of the rest of her data so it's got to be worth a try.

Kind Regards

Si Watts
SiWIS http://www.siwis.co.uk

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