RE: [cobalt-users] Watch out for Sun support

[dick davis <ddavis@xxxxxxx>]

i too think is is pure prostitution......mostly since its their 
errors that cause the questions....questions also help to improve the 
product as they give clues to problems and users needs for the 
future......obviously not an issue with sun


> Am I the only one who thinks this is outrageous and I work for them, surely
> it should be per half hour or such.  Does anyone have dealings with any
> other charged for support to compare.  I would like to know.
>
> Gavin
>
> > -----Original Message-----
> > From: cobalt-users-admin@xxxxxxxxxxxxxxx
> > [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Tony Loosle
> > Sent: 01 August 2001 23:07
> > To: cobalt-users@xxxxxxxxxxxxxxx
> > Subject: [cobalt-users] Watch out for Sun support
> >
> >
> >
> > Just a note on sun support.  The $95.00 charge is PER QUESTION.
> > They say per incident, but it is per question!!!!
> >
> >
> > be careful when calling them!
> >
> > tony
> >
> >
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> >
>
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be well

dick