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Re: [cobalt-users] [RaQ 3i] Change relay for queued mail

Thank you for the message David. You gave me some additional ideas to look at.
Using nslookup, I find that the "mail addr" is set as dnstech.domain1.com. The mail exchanger for that box is set as mail.domain1.com, the "bad" server. Would this be the problem? Why would it try to use this server, rather than the designated "relay" server? This seems like the most likely culprit, but I'm not real familiar with DNS to know for sure... 

To answer your other questions:


Do you host your own DNS?  If not, where is the mail pointed?
Our technology department hosts the DNS server, separate from the RaQ. I'm not sure what you mean by "Where is the mail pointed" 


Can you ping your mail server from outside your own network?


I can ping the mail server from the RaQ and from outside the network.


If not, is mail.domain1.com set as the secondary or backup server?
I don't believe mail.domain1.com is set up as the secondary server, but I'm not positive I'm checking this correctly (and the mail.domain2.com is working perfectly anyway.) 


Can your server be hit from outside your own network?


  My RaQ is reachable by all.
You say the mail.domain1.com server doesn't exist anymore. When was it actually taken offline? Maybe it has been doing the work all along and you didn't realize it.
No, we switched to the mail.domain2.com server because the mail.domain1.com server was down.
You say you changed the IP address on the server. Just where in all did you change it?
I did not make this change, our technology department did, but I assume it was changed in the admin interface. 


Are you running DNS on the Cobalt?


No.
Thank you again for the info, and my apologies if I am still not giving enough info. 

-Scott



From: Scott Genevish <genevish@xxxxxxx>
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] [RaQ 3i] Change relay for queued mail
Date: Thu, 12 Jul 2001 13:03:12 -0400
Are there no ideas for this? Anything would be helpful. I tried emailing Cobalt too, but have not received a response yet. 

-Scott


On Wednesday, July 11, 2001, at 06:02 PM, Scott Genevish wrote:


Hi All,
Last weekend, our technology department moved the server I administer and changed it's IP address. All went well, except I just discovered mail is not sending.
The mailq is full of messages saying, "Deferred: Connection timed out with mail.domain1.com". The weird thing is, this box is set to relay mail to mail.domain2.com, not mail.domain1.com. I have verified this in the admin interface.
It used to be set to relay to mail.domain1.com a few months ago, but this server no longer exists. So, why are new messages being relayed to this old box? Is there a setting I can check from the command line that maybe reverted to the old server? 

Any ideas are appreciated.

-Scott