[cobalt-users] POP before SMTP relay in Netscape

[Laurel Mitro <lmitro@xxxxxxxxxxxx>]

Hi!

Has anyone noticed Netscape v. 4.7 requiring POP before 
SMTP, then not accepting the username and password given? 
In Outlook Express, sending mail works OK either from a 
trusted IP or from a recognized POP account, but not in 
Netscape.

I made sure that the POP before SMTP relay box was 
unchecked (in fact, it never was checked), added the 
customer's DSL IP to the relay list, then restarted 
services, and still Netscape prompts them for 
authentication when sending, but does not accept it. They 
are able to retrieve POP mail, however, so we know they are 
entering password information correctly. Is there anything 
that can be done?

Thanks so much for your help and have a great day,

Laurel :)




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