Re: [cobalt-users] (no subject)

["Carrie Bartkowiak" <ravencarrie@xxxxxxxx>]

> I am having troubles getting web and mail both working at the same
time on a
> virtual server that resides on a RaQ4i cobalt web appliance.
> I have a /23 block of IP's from a Class A network.

All you have to do is make sure the RaQ itself has an IP. Now, if the
site you're working with is a virtual site, then it should have the
RaQ's IP in its site settings. You also need to go into the control
panel and properly set up DNS records for that site with the same IP.
An A record for the site, and an MX record for the site. Check in the
Email Parameters as well to make sure the RaQ knows to accept email
for that domain (if you set it up correctly when you were creating the
virtual site, all of this info will already be in the Email
Parameters).

If the site is not virtual and has its own IP, then you need to
specify that IP in the Site Settings, over in the DNS you need to set
up an A record, a PTR (reverse) record, and an MX record. Again check
the Email Parameters.

You don't have to tell the RaQ that you've got a big block of IPs. It
doesn't care. All it cares about is *which particular IP* belongs to
*which particular site*.  Until you assign an IP to a site, you don't
have to tell the RaQ that you've got it at all.

If you don't have your Site Settings or DNS settings done correctly,
you're going to have problems, and it will have nothing to do with the
class of IPs that you have.
If your provider has told you that you have this big block of IPs but
in fact has not released them to you, then that also has nothing to do
with your RaQ.

CarrieB