Re: [cobalt-users] Fw: the SMTP (mail) server is not responding - URGENT URGENT URGENT

["Edward York" <evy@xxxxxxxxxxxxxx>]

You need to connect the server with a null modem cable to a terminal to gain
access.
Then you need to run the command "fsck" on the disks. This will attempt to
correct any disk problems.
If that does not work, then your probably out of luck and will have to
rebuild the server. If that turns out to be the case, you might want to
speak with Cobalt's support department first as they may have other
solutions I am not aware of.

Edward York - CTO
724 Hosting
http://www.724hosting.com
PH: 805-698-1420
Email: ed@xxxxxxxxxxxxxx


----- Original Message -----
From: Ehab Attar <ehab@xxxxxxxxxxxx>
To: <support@xxxxxxxxxx>; <cobalt-admin@xxxxxxxxxxxx>
Cc: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Wednesday, April 11, 2001 7:48 AM
Subject: [cobalt-users] Fw: the SMTP (mail) server is not responding -
URGENT URGENT URGENT


> Hello there,
>
> We just received this message and we tried to telnet to this machine, but
> could not. even we could not ping-up the machine. We tried to reboot the
> machine, but it hangs and says "booting ........", not coming up. We are
> using Cobalt Raq3.
>
> We have mail/web services running on this machine for our clients.  What
> shall we do to bring the machine up ?
>
> Awiting your reply soon.
>
> Regards,
>
> Ehab
> PrimeNet Operations
> Saudi Arabia
> 966-1-4196000 X - 5668.
>
>
> ----- Original Message -----
> From: "Root" <root@xxxxxxxxxxxxxxxxxxxxxxxxx>
> To: <sys@xxxxxxxxxxxxxxxxxxxxxxxxx>
> Sent: Wednesday, April 11, 2001 4:00 PM
> Subject: the SMTP (mail) server is not responding
>
>
> > The SMTP (mail) server appears to be down.  The mail server may shut
> itself
> > down temporarily under extreme load, so you should also check the CPU
load
> > on the server.  If the load does not appear to be the problem, try
turning
> > mail service off and then on within the Cobalt server Control Panel to
see
> if
> > this corrects the problem.  If not, try rebooting the server itself.  If
> this
> > still does not correct the problem, contact Cobalt Technical Support.
>
>
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