Re: [cobalt-users] RE: Webfusion !! Others experience ?

["Adam Smith" <adskiremote@xxxxxxxxxxx>]

Webfusion well what can I say - I have had so many problems with them I care
not to mention.

They are but one word - useless.  It's not lack of knowledge or anything
like that they just act like they don't care. Never ring back, return emails
etc...

One thing that bugs me is that you ask them several questions in an email
and 99% of the time they only answer the first question (probably cos they
just skim read them)

Adam
----- Original Message -----
From: David Griffith <david@xxxxxxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Monday, March 05, 2001 7:24 PM
Subject: [cobalt-users] RE: Webfusion !! Others experience ?


>
> > Message: 5
> > From: "Pro Performance as" <post@xxxxxxxxxxxxxxxxx>
> > To: <cobalt-users@xxxxxxxxxxxxxxx>
> > Date: Mon, 5 Mar 2001 12:29:45 +0100
> > Subject: [cobalt-users] Webfusion !! Others experience ?
> > Reply-To: cobalt-users@xxxxxxxxxxxxxxx
> >
> > I have been with webfusion for three months now, without success.
> > Any other with problems with them ??
> >
> > Roger Iverin
>
> I've been with them for four months. I have a RaQ4 with them for a little
> over a £100 a month - inexpensive by anyone's standards. Frankly, business
> has taken off because of the move to a dedicated server - I only wish I
> didn't take the plunge earlier! It's great offering facilities and service
> beyond merely designing a site - but there is a much greater measure of
> responsibility too.
>
> As for Webfusion...
>
> You're most likely to need Webfusion support at the very beginning, or the
> first time you do a particular procedure with the RaQ -their support staff
> can be very hit and miss. Aside from an initial cock-up not setting my
> account up properly they've been great and have gone beyond the call of
> duty. However, their network does indeed suffer from outages more
frequently
> than many hosts, despite all the guff about about resiliency and peering.
>
> If your business takes off you would do well to know what your next moves
> would be - I don't intend to stay with Webfusion for ever, but right now,
> for lightly loaded web hosting with a few extra trimmings and a lot of
> control they're very good for the money.
>
> HTH
>
> David Griffith
>
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