Re: [cobalt-users] RaQ3... Upgrades and patches

[flash22@xxxxxxx]

On Fri, 23 Feb 2001, Bruce Albright wrote:

> Hi guys,
>     I have been reading the users group posts in hopes that I could get a
> little information that would help me. Interliant, the hosting company who
> leased me the box sure as hell doesn't seem to want to cooperate and I have
Make sure you are calling the right support number, the colo/lease server
support is different than the web hosting support folks who basicly handle
drool...

> tried every online support form I can bring up, but no joy. My life has been
> reduced to listening to elevator music while on hold to technical support.

heh, yeah, they need new music -/

>     Here is the deal. I have a new RaQ3 running Cobalt OS 5.0 . I was told
> that I needed to install all the updates from the support site (in order
That's for certain ...
> starting from the earliest). File in question is: RaQ3-en-OSUpdate-3.0.pkg
> I tried a remote install by pointing FTP client to ftp://ftp.cobalt.com but
> every time I try the install I get a the error message, PKG file Corrupt.

Make sure your ftp client is transferring in BINARY mode, it might not
recognize the .pkg file type and if it downloads in ascii mode it will
corrupt the package...(turn off 'auto' and force it to use binary)

> What am I doing wrong? Who do I contact? Are there any contacts? Does Cobalt
> actually have support or are we all on our own. And feedback will be

Yes, tho the user list is often faster for many questions...

gsh