RE: [cobalt-users] Cobalt to provide compensation for server hack?

[<rpaiz@xxxxxxxxxxxxxx>]

> Cobalt is slow to respond and they deserve what they get. It would be
> different if they respond fast to a problem instead of leaving people
> sitting in the dark.
>
> They should pay through the nose for their sluggishness.

Robert,

In a free market, companies that don't do their job very well lose
customers over time as people take their business elsewhere. They do
*not* become deserving of lawsuits for not doing a good-enough job.

Lawsuits are for punishing companies that have caused you damage for
some reason; sluggishness is not generally a cause for them. Buy someone
else's product, for God's sake... but don't claim that they've screwed
you when you have the choice of taking your business elsewhere.

This is *precisely* the point I've been arguing: in the USA, too many
people (not all, not even most, just too many) equate "poor service =>
lawsuit" where that should only be "poor service => don't buy from
them."

Now, if you can make a good case that Cobalt has caused you damage and
that you are, as Dan wishes to think, just one of their victims, then
the legal system is there to help you punish them. *Then* you try to get
them to pay through the nose for what they did to you. And one of the
things you should be required to do in a lawsuit is demonstrate that you
have not yourself contributed to the damages caused to you (by, for
example, negligence of your responsibilities).

I hope the distinction is clearly communicated.

--
Rodolfo J. Paiz
rpaiz@xxxxxxxxxxxxxx <mailto:rpaiz@xxxxxxxxxxxxxx>