RE: [2] [cobalt-users] reccomendations for a collocation company

[David Etheridge <DavidE@xxxxxxxxxxxx>]

Has UK2 stopped that dumb 3 years in advance? If so I want one :-). Saying
that my colo (Cobaltracks) are doing a free memory upgrade to 128Mb and
dropping the price by 10 bucks so I cant complain :-)

Dave

-----Original Message-----
From: RaQ3 [mailto:cobalt@xxxxxxxxxxx]
Sent: 13 February 2001 09:09
To: Cobalt Users
Subject: Re:[2] [cobalt-users] reccomendations for a collocation company


"S Uppal" <Suppal@xxxxxxxxx> wrote on 13.02.01 02:00:15:
>
>My current company charges $100 for a reboot, as they have a no
>support policy. When they first set up the RAQ they did it
>incorrectly and I had to rely on my 30 day cobalt support to confirm
>the mistake was theirs. I guess my idea of a support is a voice I
>can call to confirm their system status without being charged and
>made to feel like a fool.

Hi !

They charged you $100 for a reboot ?  THAT is strange and I can
understand why you are looking for someone new.
We have one RaQ with UK2.net and they reboot for free ;-)

In general they deliver no support, but you can sign in for a support
programm which is not too expensive and then you'll get help.
Check: uk2.net
If you like a CoLo in germany I also could give you some hints.

Thomas

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