Re: [cobalt-users] reccomendations for a collocation company

[John Shireley <jshirele@xxxxxxxxxxxxxxxxxxx>]

That sounds about like the company I work for.  We don't charge for things
like rebooting a system, etc., and offer lots of help for folks getting
started out.  Of course, you do pay for it.  We don't nickel and dime
people to death, but our per month rate is quite a bit higher than most of
the other cutrate hosting places.  That's mostly because we have scads of
bandwidth and a good technical staff.  I've found that of the other folks
out there who offer dedicated Cobalts, they generally fall into one of two
camps: the really cheap ones who seemed to get bashed a lot for having
bandwidth and support issues, and the really not cheap ones like us who
don't get bashed (too much, anyway).

Regards,

- John

  --------------------------------------------------------------
  John Shireley, Operations Support Manager
  CoreComm Web Hosting, formerly Voyager.net		
  Desk: 877.663.2748, ext. 105   Mobile: 317.710.7678
  john.shireley @ voyager.net    ICQ: 71529750     

  "Unbreakable toys are useful for breaking other toys."


On Mon, 12 Feb 2001, S Uppal wrote:

> My current company charges $100 for a reboot, as they have a no
> support policy. When they first set up the RAQ they did it
> incorrectly and I had to rely on my 30 day cobalt support to confirm
> the mistake was theirs. I guess my idea of a support is a voice I
> can call to confirm their system status without being charged and
> made to feel like a fool.
> 
> 
> ----- Original Message -----
> From: Dan Kriwitsky <webhosting@xxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Monday, February 12, 2001 4:41 PM
> Subject: RE: [cobalt-users] reccomendations for a collocation
> company
> 
> 
> > > Any recommendations for a company. I am a newbie and would like
> a
> > > company that provides some basic support.
> > >
> > >
> > Just curious, what type of issues you would be looking for support
> on from a
> > co-location company.
> > --
> > Dan Kriwitsky
> > 
> >
> >
> >
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