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RE: [cobalt-users] Cobalt Knowledge Base (was META FAQ Suggestion)
- Subject: RE: [cobalt-users] Cobalt Knowledge Base (was META FAQ Suggestion)
- From: "Bryan - Utopian Web Productions" <bryan@xxxxxxxxxxx>
- Date: Mon Jan 22 15:19:00 2001
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
> I'd love to agree with you, Michael. As one of those people who try to
> answer questions, though, I hope you'll appreciate my point of view.
>
> I don't remember the "details" of everything I know. If I didn't check
> references I might give you the wrong location, the wrong address, the
> wrong thing to delete, etc.
>
> So when I answer you, I must do research, even if it's on something I
> know. If I don't I may very well make a mistake; possibly one that's
> fatal for your RaQ (and I've seen a lot of fatal mistakes on this list
> over the years).
>
> So if it's something I know has been covered on the list, why should I
> take the time to look it up again? Why can't the person who asked the
> question, and who needs the answer, look it up? Currently I spend about
> three hours daily on the list. I really can't afford any more time on
> it.
>
> Thanks for considering my side of the story.
Jeff (and all those that answer the hard questions on this list),
I would like to thank those of you that are willing to take great efforts
to support this list with qualified answers. Your assistance with many of
our "growing pains" is a godsend.
I agree that handing over the already answered question is not the correct
way to approach any situation. Learning also requires a bit of hard work and
research on the seekers part.
Thank you from all those that you have helped in the past and those in the
future.
Bryan