[cobalt-users] RACKSHACK.NET was RE: Colo agreements...

["Carrie Bartkowiak" <admin@xxxxxxxxxxxxxxxxxx>]

(Taken from the colo agreements thread)
<snip>
||>charges are.  I'm waiting to see what the RackShack.net will offer plus
||>Tera-Byte.com has some really good colo rates starting around
||>$80 per month.
||>
||>John Baine
||>jbaine@xxxxxxxxxx

John, since you brought this up, I have to weigh in.
I waited a full month for Rackshack (I found them on December 10th) to open
their doors on January 8th so my customers and I could switch straight to
another RaQ4i. Come the 8th, they switched their front door to say the 15th.
I still had links in my history that went behind their front door, and used
them. (I'll give them out in a minute.) What I saw when I got inside was a
pre-set scam already being set into place. They hadn't even opened up yet,
and already they had their web pages coded to say that *everything* was
'temporarily unavailable' except for their most expensive RaQ4r at $169 -
and guess what? There was only 1 RaQ4r left!! Order now!!
I don't like that kind of shit.
I called them up and told them I'd been in their web site and saw what they
were doing. Confronted them directly on it. I got an excuse that those were
just "test pages" (Yeah right. Don't BS me, I was a webmaster long before I
had my own server.) They also promised me, (this is on the morning of the
13th) that come Monday morning on the 15th they'd have RaQ4i's available.
There was a "huge shipment" of them waiting in the back.  Mmmhmm. This is
after I got transferred from Sales, to Tech Support, to Webhosting.
I immediately went and ordered a RaQ4r from www.4webspace.com. I had made my
customers wait a month to migrate servers just so we wouldn't have to go
down to a RaQ3, and I was pretty hot, because the company I had waited on
had now changed their opening date again, AND they were already setting into
place a scam system where they were lying to customers.
I went back and checked on the 15th and sure enough, they had once again
moved their opening date - this time to Feb. 1st. I went back into their
site and the only change was that now the page said that everything was
'temporarily unavailable' except for the RaQ4i *and* the RaQ4r... but guess
what? There were still only 1 left of each.

I won't deal with a host who is setting into place a scam system and lying
to customers before they even open their doors. That spells T-R-O-U-B-L-E to
me... and I don't take well to dishonesty.

Btw, the RaQ4r that I got from 4webspace.com has been running like a charm,
connections have been fantastic the entire time, and I've already 'tested'
out their support with some annoying questions (my 'getting to know tech
support' routine) and they've been answered promptly, completely, and the
answers they've give me are completely true.  I'm satisfied.

For anyone who's wondering and who knows I was with CobaltRacks - the UUNet
upgrade was supposed to take place on the 10th. Since that time I've still
been watching traceroutes with times of 1584ms every few hours, around 650ms
a lot of the time in between, and rarely about 90ms.

Here's the Rackshack links that will get you in to see the scam they're
setting up. If the buttons on the left still aren't working, just
right-click and copy shortcut, then paste it into your browser. You'll get
to the page. Be SURE to do this with the "Signup" form and go through pages
1-10 so you can fully see how they're going to sucker you in with the
promise of low prices and then scam you into buying a more expensive box
than you intended.
Oh, and I also don't have much respect for a company that can't get such a
simply-structured website up and running with over a month to do it and
three people working on the web design team for it. That site would've taken
me one night - two at the most, with just *me* hand-coding it (in PHP, not
ASP).

http://www.rackshack.net/details.html
http://www.rackshack.net/aboutus/index.html
http://www.rackshack.net/affiliate/faq.html
http://www.rackshack.net/aboutus
http://www.rackshack.net/aboutus/doit
http://www.rackshack.net/aboutus/facil.asp
http://www.rackshack.net/aboutus/networks.asp
http://www.rackshack.net/aboutus/testi.asp
http://www.rackshack.net/aboutus/why
http://www.rackshack.net/billing
http://www.rackshack.net/contact
http://www.rackshack.net/faq
http://www.rackshack.net/faq/frontpage.asp
http://www.rackshack.net/faq/raq4.asp
http://www.rackshack.net/main.asp

That's the main one (above)... see how there is only ONE left even though
they're not open yet?? SCAM!!!

http://www.rackshack.net/services
http://www.rackshack.net/signup/wizard.asp?wizard=step1
http://www.rackshack.net/signup/wizard.asp?wizard=step2&raqtype=ShowAll
http://www.rackshack.net/signup/wizard.asp?wizard=step3&raqtype=ShowAll
http://www.rackshack.net/signup/wizard.asp?wizard=step4
http://www.rackshack.net/signup/wizard.asp?wizard=step5&raqtype=ShowAll
http://www.rackshack.net/signup/wizard.asp?wizard=step6&raqtype=ShowAll

This goes on and on... just change the number in the 'step' part of the link
and you can go all the way through the order form.

http://www.rackshack.net/updates
http://www.rackshack.net/values.asp
http://www.rackshack.net/progress.asp

That should be enough to show you... there's more but like I said, all you
have to do is right-click on any link and copy the shortcut, then paste it
into your location bar and hit enter to get there.

My gut feeling is to avoid these people with a 40-foot pole. There's a
difference between inflating your prices a bit so you can make profit, and
then outright lying to people. I do NOT like liars and refuse to do business
with them.


Carrie Bartkowiak
Administrator, All @bout Choice
admin@xxxxxxxxxxxxxxxxxx
http://www.allaboutchoice.com