RE: [cobalt-users] more on cobaltracks/visuallink

["Wayne McBryde" <wayne@xxxxxxxxxxx>]

Where are you located and what's the cost?

Wayne McBryde
http://mcbryde.com
http://mcbryde.com/stockcargifts

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Adam Pehrson
Sent: Friday, December 01, 2000 9:23 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] more on cobaltracks/visuallink


I don't know if this is the place, but I would be interested in hosting
server(s) for people using our connectivity.  We are an ISP and may be able
to
provide those of you looking or needing services and Quality of
support.....thats what we are all about.

I'm new to Raq's, but we have one and this is the reason I participate in
the
forum to learn more about them from all of you.

Any questions, let me know.

Thank you,

Adam Pehrson
ICS-Hubwest
AdamP@xxxxxxxxxxx
http://www.hubwest.com

Adam Holt wrote:

> Okay well I am a cobalt racks customer and I did get a response from them
as
> to downtime as of late, their response was that the company that provides
> them access to the net is doing some infrastructure upgrades and to expect
> some brief couple minutes to 1/2 hour downtimes.  Well okay, since this
> morning the connection to our server has been fantastic, with no reports
of
> downtime today, we get a report from netwhistle.com every 15 minutes if
> anything goes wrong and they cant reach our server, Im happy to report
that
> today there hasn't been one downtime report from them.
>
> I will take it on face value that they say that cable and wireless are
doing
> upgrades, okay, they are doing upgrades, I will wait and hold my full
> opinion until the end of next week and see what all it has worked out to
be,
> good or bad.  I can say though that support is almost non existant, but
> heres a tip, email to both your customer sales rep, and the support
address,
> your more likely to get a reply in that event, it's worked for us each
time.
>
> So... Am I willing to put my reputation on the line and recommend them,
not
> at this time, perhaps next friday when I can see how stable their
connection
> is now that cable and wireless has done some upgrades to their system.
>
> Regards,
> Adam
>
> ----- Original Message -----
> From: Amanda John <kourni@xxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Friday, December 01, 2000 2:49 PM
> Subject: [cobalt-users] more on cobaltracks/visuallink
>
> > >
> > > I'm not sure I understand. Did this happen to you? If not, why spread
a
> > > rumor you can't substantiate? I've heard many good things on this list
> > about
> > > this ISP. I certainly wouldn't want to post second hand negative
> > information
> > > to the list about any ISP.
> > > --
> > > Dan Kriwitsky
> > > 
> >
> > Well I have a server with cobaltracks and I too have said a few good
> things
> > about cobaltracks until recently.  Their service has gone downhill
> > dramatically, we're getting LOADS of complaints from customers and
servers
> > drop for anything from 25 minutes to upto 8 hours... we have contacted
> > support FIVE TIMES this week and have received NO REPLY.  We have just
> > reported cobaltracks to the BBB and we're now forced to having to
discuss
> > matters with our lawyers simply because cobaltracks refuse to
acknowledge
> or
> > respond to any emails.  Thanks to cobaltracks we have lost 35% of our
> > customers in the last few days.   We call them on the phone and a woman
> > answers insisting they offer no telephone support and that the number
> we're
> > calling is not cobaltracks at all.
> >
> > At the moment our server is lagging to hell again, FTP transfers lag,
> shell
> > lags, everything lags.  Doing a traceroute shows problems with
> visual-links
> > connection and this has been going on for nearly two weeks now.  Not a
> > single response to our emails.
> >
> > So out of all those who have posted generous words about cobaltracks in
> the
> > past, who is prepared to stand by them now?  I doubt there is a single
> > cobaltracks customer who is happy at present.  Has anyone got a SINGLE
> reply
> > from them about the ongoing problems?
> >
> > Here's another thread on a dedicated servers message board that is also
> > critical of cobaltracks:
> > http://www.webhostingtalk.com/showthread.php?threadid=3454
> >
> > Sorry but I'm sick of this joke of a company.
> >
> > Amanda.
> >
> >
> > _______________________________________________
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> >
>
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